Why is my Ladders Public Profile still showing up in Google's results?

We do not control Google's search results. After you have set your profile to invisible, it may take some days or weeks for the results to not appear in Google. 

If you'd like to confirm that your profile is not visible to others, please log out of your own account, do the google search, and follow the link. You'll see a 404 page. 

We do recommend that you keep your profile visible at all times, whether you’re searching or not, as that is the best way to build references, grow your brand, and earn referral fees.

If you need any further assistance, you can contact our customer service team by emailing help@theladders.com.  For live support, you can contact us Monday through Friday, 9AM to 8PM, EST either by tapping the LiveChat link on the top of your Account page, or by calling 1-866-800-4640.